The+Move+to+Stevenson.edu

= = =Preparing for Your New Stevenson.edu Account =

To prepare for the switch, there are a few housekeeping details that need attention.
 * What Do I Have to Do?**

//__Before__ the Conversion//
 * 1) Please archive or delete as much old and unneeded mail as possible to reduce the overall size of your mail account. Larger accounts require more time to convert. Many large accounts will slow the process for all users.
 * 2) Need access to critical incoming mail? Autoforward your incoming mail to an outside e-mail account such as Gmail, Yahoo Mail, HotMail, etc. From the Help menu in GroupWise, type in "automatically forwarding items" for instructions on configuration of these settings.
 * 3) FIVE minutes prior to the start of the conversion, please log-out of all accounts (Novell, GroupWise, Blackboard, etc.). Please remain logged out of these services for the full duration of the changes.
 * 4) You may wish to log in to your computer as “Workstation Only” to get access to locally installed software during the transition period.

//__During__ the Conversion//
 * 1) AT NO TIME WILL MAIL BE LOST. All messages that exist in your account prior to the switch will be available after the conversion. Mail arriving in your account during the conversion process will be queued until the process completes then be delivered normally.
 * 2) Blackberry users will not be able to send mail from their account while the process is underway, but //may// be able to receive mail.
 * 3) The conversion process //may take up to four hours to complete// and is dependent on many factors. We ask your patience during this process.

//__After__ the Conversion//
 * 1) At 2 p.m. on Wednesday you may attempt to log in to your accounts. After your account has been converted, you will need to use the //new username// and your //old password// to access the various campus systems (GroupWise, Novell, Citrix, etc.). Your new username will most likely be your first initial of your first name followed by your last name. For example, Ray Cardillo used to be CSV-RAY but is now RCARDILLO. In the rare case that your username couldn't match this new format, you will be personally contacted with your new username.
 * 2) Your password for Novell and your password for GroupWise will remain the same as they were prior to the change, but your username on these environments will ne in the new format (i.e., RCARDILLO).
 * 3) Blackberry users will need to have their device configuration updated upon completion of the mail conversion process. This process takes less than 30 minutes, but we will need to have your device to do the update. Jennifer Coxe will coordinate with you a time and date for your Blackberry update.

If you experience any difficulties with your accounts following the conversion, please contact Ray Cardillo at Tech Connection at ext. 2635. Raymond A. Cardillo Manager, Technology Support Helpdesk Stevenson University (formerly Villa Julie College) 443-334-2635 rcardillo@stevenson.edu
 * Uh-oh. Having Trouble?**